As Diagram’s Interaction Designer, Britney assesses the overall health of websites that we will be redesigning by performing usability testing and assessing user experience issues. She works to prioritize improvements and design new page templates and navigation structure for these sites, making sure the intended design pieces are built properly throughout the development process. Britney’s efforts are an integral part of the Discovery and Design process, and she provides essential value to the team through tasks including user and stakeholder interviews, contextual inquiry, UX heuristics, information architecture, personas, wireframes, paper prototyping, and online prototyping.
Britney has a wealth of experience in the Interaction Design industry. With a Master of Design degree from the Illinois Institute of Technology, Britney’s background includes working on the interaction design for the navigation consoles of General Motors automobiles and a variety of other high-end projects. Her specialties include User-Centered Design, User Research, Interaction Design, and User Experience Design.