Research and Discovery - Starting with an intensive Discovery session, our UX and Technical team helped Seattle Children's focus on the real needs from the standpoint of each user group. Utilizing stakeholder interviews, UX analysis and testing, card sorting exercises, contextual inquiries, and other research methods, we developed a new architecture and design for the site and crafted the overall project plan.
Interaction Design Prototyping – Wireframes and a low-fi prototype of the site were developed to test different layout and information architecture options. Our UX expertise was brought into play to help craft a layout that made sense to the wide and diverse audience.
Interface Design – Design comps were created to visualize the aesthetic direction we had in mind, including site branding, color schemes, icons, and font usage. The primary goal was to closely align the design and branding with the existing public facing website.
Front-End Development – The prototype and selected design were made into reality with HTML/CSS template creation.
Back-End Development and CMS Implementation – The Ektron CMS platform was utilized to provide the overall framework for the site. Our development team utilized the innovative WSOL SuperTemplate, which provides the most flexible and robust template solution for Ektron-driven sites.
Content Strategy and Migration – Taking 10,000+ pieces of content, shuffling them up, and reformatting them to fit the new framework is no easy task. But we were able to craft an entirely new information architecture and move all of the existing content into the new site through a combination of scripting and good old-fashioned hard work.
Hosting Consultation – With high-usage requirements and a “no downtime” performance necessity, our hosting team helped design a load-balanced high-availability hosting architecture and provided the technical expertise to install and configure the environment.