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Healthcare

Empowering healthcare organizations with secure, data-driven solutions

Create intuitive, compliant, patient-focused experiences.

We understand the unique challenges faced by healthcare organizations. From system integration issues to meeting strict regulatory requirements, we specialize in building digital platforms that reduce operational inefficiencies, improve patient engagement, and enhance overall care delivery while ensuring full compliance with healthcare standards.

Problems We Solve for Healthcare

Healthcare organizations are navigating a highly competitive digital ecosystem where cost-efficiency, patient satisfaction, and regulatory compliance are critical. Fragmented systems, low patient engagement, and high operational costs are common hurdles. We deliver tailored digital solutions that streamline operations, enhance patient engagement, and ensure compliance so your hospital can focus on providing exceptional care.

Disjointed Systems Across Multiple Locations

Hospitals and clinics within a regional system often operate with disconnected IT systems, leading to inefficiencies in patient care coordination, data management, and overall operations. This fragmentation drives up operational costs and compromises quality of care.

We help streamline your digital presence by unifying websites and digital systems across multiple locations. We build integrated digital platforms that centralize content management, ensuring consistent branding, messaging, and user experience across all sites. This approach simplifies website updates, enhances patient engagement, and allows seamless management of online services, reducing digital fragmentation and improving overall engagement with your healthcare system.

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Limited Web Engagement and Communication

Healthcare organizations often face challenges engaging with patients effectively through their websites. Poorly designed web experiences can lead to difficulty in finding information, scheduling appointments, or interacting with the organization, resulting in lower engagement and missed opportunities to connect with their audience.

We design intuitive, accessible websites that enable patients to easily find information, book appointments, and engage with your content. Our approach transforms your site into a powerful communication and engagement tool, improving the patient experience.

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Challenges with Web Analytics and First-Party Data Collection

Healthcare organizations often struggle to effectively collect and analyze first-party data from their websites. Without proper data collection strategies, organizations miss out on valuable insights that could improve digital engagement and marketing efforts. This challenge is further complicated by increasing privacy regulations and the need for compliant data management.

We help healthcare organizations implement robust, compliant analytics systems that prioritize first-party data. We design web experiences that not only engage visitors but also collect actionable insights, all while ensuring compliance with privacy regulations like HIPAA. Our solutions enable healthcare organizations to better understand their audience’s behavior, refine their digital strategies, and make data-driven decisions to enhance online engagement.

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Streamline operations, improve patient care, and optimize resources. 

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A Trusted Partner for Healthcare

Diagram helps major healthcare organizations improve their online presence and facilitate digital transformation initiatives.  

Additional Insights

Diagram is integral to Seattle Children’s success in the digital space. Their decade-plus role in consulting, collaborating, and supporting both our technical and customer needs has been crucial in allowing us to bring best-in-class experiences to our patients and families, donors, and scientific community. Their exceptionalism as a business partner can’t go understated.

Web Services Manager, Seattle Children's Hospital

Contact Us

Get in touch with one of our experts to discuss how we can help you stay ahead of your competition.