Help patients and providers find answers using content you already approve.
Patients and providers come to your website with questions about parking, billing, referrals, and where to go next. When they can’t find answers, they call. AI can help them find what they need using content you already approve, but accuracy, privacy, and security have to come first. This webinar will show where to start.
In it, we’ll discuss these five ways to use AI on your website:
- Answering common questions and reducing avoidable calls
- Guiding patients to the right care, locations, and next steps
- Helping patients navigate billing and financial assistance
- Helping referring providers find the right program
- Keeping website content accurate, current, and approved
You’ll also see how AI-powered search and digital assistants support each use case, and how to keep oversight in place as you put them into practice.
This webinar will take place on Zoom.
November 17 | 11 AM EST
Can't make it? Register anyway and we'll send the recording.
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Chris Osterhout
Chris is Chief Strategy Officer at Diagram, where he helps organizations align their digital platforms with their business goals. He works with clients to evaluate CMS options, navigate modernization decisions, and understand the practical implications of emerging technologies. His approach brings clarity to complex choices, helping teams assess tradeoffs and establish a clear path forward.
Bill Rogers
Bill is CEO of ai12z and an entrepreneur and technologist with deep experience in AI and digital technologies. He founded Ektron and grew it into a web content management platform used by thousands of organizations, later acquired by Accel-KKR and merged with Episerver, now Optimizely. As co-founder and CEO of Orbita, he led its work in conversational AI for healthcare through its 2026 acquisition by Carenet Health.