Partnering together to keep American farms working.
For over five years, Shoup has turned to Diagram to help guide their digital strategy and bring their award-winning customer service experience to life across their digital channels.
What started as an Episerver Digital Experience Platform (DXP) migration has turned into a holistic approach to elevating Shoup's digital agility with multi-year, multi-faceted technical and marketing roadmaps, SEO/SEM services, custom application development, custom integrations, and more. This strategic approach has helped Shoup's digital e-commerce presence evolve resulting in a 40% increase in new website visitors every month and a rapid expansion of month-over-month order volume.
Our ongoing partnership has included:
- An Ektron to Episerver migration resulting in an Episerver Web Award
- Omni-channel campaign development and management
- A custom abandoned shopping cart recovery system
- Real-time Enterprise Resource Planning (ERP) and Marketing Automation Platform (MAP) integrations
- A paid, earned, and owned digital marketing strategy
- Full-service SEO and SEM management
- The creation of a custom Product Information Management (PIM) solution
- Cross-channel user personalization
- And more...